What is the right way to store the lancet drums?
Keep your lancet drums clean and protect them from extremes of temperature. Do not store them in a hot car or in the refrigerator.
What is the right way to clean the Accu-Chek Multiclix lancing device and how often should I clean it?
Clean your lancing device regularly to keep it in good working condition. If any blood gets on it, always wipe it away immediately. Clean the outside of the lancing device only. Wipe it once a week with a cloth lightly moistened with water. To disinfect, use 70 % isopropanol. Check your package insert for detailed instructions on how to clean the lancing device.
What if the Accu-Chek Multiclix lancing device does not prime?
Check whether the lancet number (or number of bars) is visible in the window. If not, turn the priming button until the lancet number (or bars) becomes visible. Check whether the yellow area in the transparent release button is visible. If this is the case, the lancing device is already primed and ready for use.
What if I have problems changing to the next lancet?
Check the lancet window to see whether there are any white bars or numbers visible in the lancet display. If there are no bars visible or the number 1 is displayed, you are using the last lancet and the lancet drum needs to be changed for a new lancet drum.
What if I draw no blood at all?
This can be caused by several reasons: The penetration depth is too shallow for your skin. Please select a higher penetration depth setting. The lancing device needs to be pressed firmly against the skin Check to ensure a lancet drum is inserted in the lancing device. Please also check the instructions of use of the lancing device.
What happens if expired lancets are used?
The use of an expired lancet (drum) may cause an infection at the puncture site as the lancet may have lost its sterility. We guarantee 4 years of sterility from the date of sterilization, so you have plenty of time to use up your lancets.
Does the Accu-Chek Multiclix lancing device contain latex?
No, the Accu-Chek Multiclix lancing device does not contain latex.
Can I use a lancet more than once?
Always use a new lancet when you obtain blood. In doing this, you reduce the risk of infection, and obtaining blood remains virtually pain-free.
Can I reuse a lancet drum?
No, this is not possible. Safety hooks prevent accidental reuse of a used lancet drum. A used lancet drum is easily recognized by the red stripes.
Can I re-select a lancet used before?
No, for safety and hygienic reasons, once you have changed the lancet this is not possible.
Can I change to the next lancet while the device is primed?
No, the Accu-Chek Multiclix lancing device is designed so that a new lancet cannot be selected if the device is primed.
Can the Accu-Chek Multiclix lancing device be used on more than one person?
No, the Accu‑Chek Multiclix lancing device is intended for personal use only! It is only allowed to be used to obtain blood from one person. There is a risk of infections being transmitted if the lancing device is used by other people, even by family members, or if healthcare professionals use this lancing device to obtain blood from different people.